Last Updated: 08 June 2025

At ComCase, we want you to be completely satisfied with your purchase. If you’re not happy with an electronic product you’ve bought from us, this policy outlines the conditions under which you can return or exchange it.


1. Eligibility for Returns & Refunds

Non-Returnable Items (if applicable)


2. How to Initiate a Return

  1. Contact Us within the return window at support@comcase.store with your order number and reason for return.
  2. Wait for Approval – We’ll review your request and provide return instructions.
  3. Ship the Item Back – Pack it securely and include all original components.
  4. Refund/Exchange Processed – Once we receive and inspect the item, we’ll proceed with your refund or replacement.

3. Refund Process


4. Exchanges


5. Defective or Damaged Products


6. Warranty Claims


7. Cancellations